Returns & Exchanges
At Roseland Furniture, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for any items that aren't quite the right fit. All returned products must be in their original packaging and in a resalable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our dedicated customer support team via email or our online portal with your order number and the reason for your return.
- 2.Prepare the Item
Carefully repackage your furniture in its original box, ensuring all components and protective materials are included to prevent damage during transit.
- 3.Collection or Drop-off
Depending on the item size, we will either provide a prepaid shipping label for small parcels or schedule a professional courier collection for larger furniture pieces.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.